At Himalaya Pashmina, every piece is hand-finished, carefully inspected, and packed with intention. We ship worldwide from Germany and Nepal, ensuring your order arrives safely and beautifully.

Processing Time

• Ready to Ship: 1–3 business days
• Pre-Order: Please allow up to 30 days for weaving, finishing, and delivery
  (Every pre-order piece is handcrafted by our artisan team in Nepal.)

If your order includes both ready and pre-order items, they may ship together. For split shipments, contact: info@himalayapashmina.de

Order Tracking

Once shipped, you will receive a confirmation email with your tracking number.

Please allow up to 48 hours for tracking to update.

Customs & Duties

International customers may be subject to import duties or taxes.

Fees are determined by the destination country and are not included in product prices or shipping costs.

Address Changes

Please double-check your delivery address.If incorrect, contact us within 6 hours of ordering.

We cannot cancel or replace parcels sent to wrong addresses provided at checkout.

Lost, Stolen, or Damaged Packages

Himalaya Pashmina is not responsible for:

• Parcels lost due to incorrect address
• Parcels marked “delivered” by courier but not received
• Delays caused by customs

If your order arrives damaged, please email photos within 48 hours to:

info@himalayapashmina.de

Lost, Stolen, or Damaged Packages

Himalaya Pashmina is not responsible for:

• Parcels lost due to incorrect address
• Parcels marked “delivered” by courier but not received
• Delays caused by customs

If your order arrives damaged, please email photos within 48 hours to:

info@himalayapashmina.de

Shipping Rates & Delivery Time

Please note: Our delivery timeframes and shipping rates are estimated and may vary slightly.